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Order Processing
Orders are processed within 1–4 business days after payment is received. You will be notified once your order is shipped.
Shipping
We offer worldwide shipping. Delivery times vary based on your location. Any customs duties or import taxes are the buyer’s responsibility.
Payments
We accept secure payments through PayPal and other methods available on eCRATER. Full payment is required at checkout. If you need to cancel, please contact us before the order is shipped.
Returns & Refunds
If you receive a damaged or incorrect item, contact us within 7 days using the “Ask seller a question” button. We may request a photo for confirmation. Refunds or replacements are only offered for unused items returned in original condition.
Product Information
We aim to describe all items as accurately as possible. If you need more details, feel free to ask before purchasing.
Customer Support
For any questions, please contact us through the “Ask seller a question” button. We try to respond within 12 hours.
Policy Updates
GlowNest may update these terms at any time without prior notice.
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